Cancellation Policy
Your personal trainer must be notified 24 hours in advance of scheduled sessions. You must receive either verbal or written confirmation of cancellation from the trainer. If you do not appear for a scheduled appointment or fail to give 24 hours notice, you will be charged for the full session. Please call if you are going to be more than 5 minutes late for a session. Personal trainers will only wait 15 minutes for late arrivals and your sessions will start from the time agreed upon.
Refund Policy
If you purchase personal training sessions and cannot finish the sessions due to health issues, you are eligible for a refund for the unused sessions minus a small processing fee. You must provide documentation from your physician to receive this refund. Otherwise we do not offer refunds at this time unless approved at the discretion of the SuperFit management.
For more information about SuperFit's terms and conditions please contact us.